
The Communication Division is a 24 hour a day, 7 day a week unit providing skilled, and timely communications between patrol officers, 911, Crime Check, and the general public, as well as other governmental agencies, and community organizations. Civilian personnel staff the Communications Unit, and at full staff have a compliment of 19 dispatchers, 5 supervisors, and a civilian manager. Duties involve transmitting and relaying information via a police radio, telephone, and/or computers. Dispatchers receive incoming emergency calls from the public through 911, dispatch emergency personnel and equipment, and coordinate resources from individual departments and agencies. Dispatchers must possess the ability to apply independent reasoning, utilize considerable knowledge of police procedures as well as policies in any given situation. Due to the ever increasing availability of information through technological advancements the ability to multi task at a higher than average level has resulted in increased training times for dispatchers between nine months to one year. Dispatchers continue to provide the highest quality, most detail oriented officer safety and dispatching service possible to all of the members of the City of Spokane and its Law Enforcement community.